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Customer Service Representative

Location: Rosemont, IL
Job # 10329729
Date Posted: 01-15-2018
Our client, a growing confectionery company manufacturer based in the Chicago-O'Hare area, is seeking a Customer Service Representative to join their North American team.
Our client offers:
  • Great Benefits
  • Good Location
  • Consistent interaction with customers and brokers including handling calls and emails
  • Manage orders-verification and data entry
  • Organize shipments-order flow, vendor communication, supply chain coordination
  • Coordinate warranty and service programs
  • Confirm claims validity and resolve disputes in a timely fashion
  • Arrange that all orders are shipped, delivered and invoiced in a timely fashion
  • Set up domestic retail and distribution customers in the order management system
  • Correct invoices to freight bills and other minor clerical bookkeeping/accounting
  • Sustain EDI Interface setup
  • Include input for sales forecast
  • Bachelor’s degree
  • 3+ years’ experience in customer management and supply chain or inside sales support and direct experience serving both internal and external customers
  • ERP System experience
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