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Junior Customer Service Representative

Location: Rosemont, IL
Job # 10835548
Date Posted: 04-07-2018
Our client, a growing confectionery company manufacturer based in the Chicago-O'Hare area, is seeking a Junior Customer Service Representative to join their North American team on a contract to hire basis. This is an idea way to start an entry level  career with  a great company that has long term career potential.
 
Our client offers:
  • Great Benefits
  • Good Location
 
RESPONSIBILITIES:
  • Consistent interaction with customers and brokers including handling calls and emails
  • Manage orders-verification and data entry
  • Organize shipments-order flow, vendor communication, supply chain coordination
  • Coordinate warranty and service programs
  • Confirm claims validity and resolve disputes in a timely fashion
  • Arrange that all orders are shipped, delivered and invoiced in a timely fashion
  • Set up domestic retail and distribution customers in the order management system
  • Correct invoices to freight bills and other minor clerical bookkeeping/accounting changes
  • Sustain EDI Interface setup
  • Include input for sales forecast
 
REQUIREMENTS:
  • Bachelor’s degree
  • Some experience in customer management and supply chain or inside sales support.
  • ERP System experience
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